Hey, I just found S3Drive through a reddit post.
So I wanted to mount my drive and start using it as a way to have a OneDrive replacement for my user folders (documents and pictures). However when I create a folder in the Application it only shows up in that and the Web client for example. The mounted drive appears empty.
I am using Cloudflare R2 as storage and I already installed winfsp with the "FUSE for Cygwin" option enabled to be able to mount the drive.
So far I tried re-mounting couple of times, restarting the app and also clearing the cache inside S3Drive for the mount.
Thanks for any help in advance :)(edited)
Hi, Thanks for your message. Is it possible that you have E2E enabled on Windows? In such case is it possible that your „Users” folder wasn’t uploaded when encryption was enabled? Currently when E2E is enabled, mount can display encrypted files only, this will be improved soon.(edited)
I just tried to do it, however the network drive seems to be not syncing with the S3Drive App. So if I for example create a folder (with E2E enabled) in the S3Drive App it doesnt show up in the network drive, the other way (creating folder in network drive) - same issue, it then doesn't show up in S3Drive App.
Hi, sorry for late reply, this is to let you know that we're investigating this issue. I shall get back to you with more info later today.
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RTB
I just tried to do it, however the network drive seems to be not syncing with the S3Drive App. So if I for example create a folder (with E2E enabled) in the S3Drive App it doesnt show up in the network drive, the other way (creating folder in network drive) - same issue, it then doesn't show up in S3Drive App.
Quick question, after you've enabled E2E and then created a folder/file using mount, does it appear at some point on the S3Drive side (e.g. when you refresh listing after couple seconds?).
Can you make sure that after enabling E2E you've actually stop/start mount? If there was a mount running when E2E setting was changed, it would have no effect on existing one before it gets restarted.
Conversely, if you create a folder/file on the S3Drive, does it appear eventually (e.g. after some time, or after stop/start mount, or after clearing mount cache in the app settings) on the mount side?
Current limitation is that changes to S3Drive and mount aren't immediately visible between these layers, so even though changes are persisted to S3, they require refetch on that other layer to be visible.
There is a relevant feature request: https://s3drive.canny.io/feature-requests/p/drive-mount-webdav-sync-changes-online-with-s3drive in order to allow immediate sync.
I know that you've initially mentioned that you've tried to restart the app (which in principle should also resolve the issue of sync'd data not showing), but perhaps you could give it a go before we take deeper dive with the troubleshooting? Thanks.
We've also updated our Windows .exe release (1.9.2) to include latest dependencies and release couple improvements: https://s3drive.app/changelog which may improve your experience with the app.
I just updated the app using the .exe installer.
When I start the app the drive is automatically mounted (since I have that setting on), so I tried to create the folder named "Users" again in the S3Drive Application.
While the folder (with erncrypted name) shows up in Cloudflare R2 when looking at it in their Dashboard, the mounted drive folder still stays empty. I tried waiting some minutes, refreshing it in windows explorer and also tried to stop/start the mount. However nothing seems to have worked. I also tried clearing the cache 2 times.(edited)
This should've helped though. Are you 100% sure that when you've restarted mount the old one was actually stopped properly (that is it has disappeared from the file explorer).
We're going to try out mount using Cloudflare R2 directly and see if there may be an issue on that level.
Here you've mentioned: https://discord.com/channels/1069654792902815845/1253796440249991211/1254318471509180530 that you've tried to create a folder in the network drive and it hasn't shown up in S3Drive.
Would you please try creating/copying file to network drive and then after a short while try to refresh S3Drive to see if it's there?
Hi @I2rys (安全)
Is this issue applicable to both Storj and iDrive E2 providers?
Can you try standard FUSE mount ("Start drive mount" option) instead of Webdav?
On iDrive E2 you should receive a prompt (screenshot attached) which will allow you to configure Rclone embedding within S3Drive to support SSE (Server Side Encryption) if you've enabled it when creating iDrive E2 bucket.
Using standard mount is currently the only way to set up SSE which is required for couple other features (e.g. folder creation on Sync, Webdav etc.).
We will aim to improve in this area, so prompt is displayed as soon as it's required for user to answer accordingly.
Please let me know if this has resolved your mount issues.
Riccardo Bellanova
Hello I have the same problem on linux mint 21.3...the file explorer folder is empty
Hi @RTB, Please try our most recent Windows build: https://github.com/s3drive/windows-app/releases/tag/1.9.3%2B1
Additionally, when you set up Cloudflare R2 please make sure to strip bucket name from the URL. S3Drive can handle both versions, but apparently it maybe causing some trouble with file listing on the Rclone side.
Instead of: https://5981af12c1331.r2.cloudflarestorage.com/bucket use just: https://5981af12c1331.r2.cloudflarestorage.com
Related: https://stackoverflow.com/a/77782566/2263395
Tom
Hi @I2rys (安全)
Is this issue applicable to both Storj and iDrive E2 providers?
Can you try standard FUSE mount ("Start drive mount" option) instead of Webdav?
On iDrive E2 you should receive a prompt (screenshot attached) which will allow you to configure Rclone embedding within S3Drive to support SSE (Server Side Encryption) if you've enabled it when creating iDrive E2 bucket.
Using standard mount is currently the only way to set up SSE which is required for couple other features (e.g. folder creation on Sync, Webdav etc.).
We will aim to improve in this area, so prompt is displayed as soon as it's required for user to answer accordingly.
Please let me know if this has resolved your mount issues.
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